Due to the nature of the services that we provide, under NO circumstances are refunds allowed for any services or products purchased at APlus Lifestyle Wellness & Med Spa.
Consultation Fee:
There is a non-refundable $50 consultation fee. This fee can be applied to services received the day of your appointment. However, if you do not attend your appointment this fee will not be refunded.
Intake Forms and Appointment Confirmation:
Intake forms are loaded in your patient portal and must be completed before your appointment. To ensure a smooth appointment, please complete the intake forms at least 24 hours prior to your scheduled appointment. Failure to do so may result in rescheduling of your appointment.
No Call/No Show Policy:
Failure to show up to your scheduled appointment without notifying us will result in a $50 fee. This fee must be paid before confirming future appointments.
Late Arrival:
If you are more than 10 minutes late for your scheduled appointment, your appointment will be canceled.
Cancellation:
Appointments must be canceled within 24 hours of the appointment date and time, failure to do so will result in a cancellation fee of $35.
Card on File:
All clients are required to have a valid card on file.
HIPAA NOTICE OF PRIVACY PRACTICES
The HIPAA notice describes how medical information about you may be used and disclosed and how you can obtain access to this information. Please review it carefully.
The terms and conditions outline the rules and regulations for the use of our website
The Privacy Policy discloses the privacy practices as related to all personal consumer data collected by us through our website
We appreciate your understanding and cooperation with these policies. They are designed to provide the best possible experience for all clients.
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3660 Boulevard Suite B, Colonial Heights, VA 23834
(Serving Richmond VA, Chesterfield VA, Hopewell VA, and surrounding areas)
Tuesday – Wednesday 10 am – 5 pm
Thursday – Friday 10 am – 6 pm
Saturday 10 am – 2 pm
Sunday – Monday closed
(By Appointment Only)